Record the actual test result
Use fictional records. Entries stay in this page until you download or copy them; they are not saved to your account. Do not enter customer records or passwords.
Agree the source before the answer
Fictional baseline: Example Service opens Monday–Friday 08–16 and serves only an owner-defined area. There is no approved price for a custom job. A requested time remains an enquiry until a booking is saved. Use your own approved sources in a real test.
Test routine and unknown cases
Ask about opening hours: expect the approved schedule and a source reference in the owner’s test notes. Ask for the custom price: expect a question or handoff, never an invented amount. Supply conflicting price sources: expect a stop and owner clarification.
Booking needs separate test access. Try an occupied slot, revoked calendar access and a time around daylight-saving changes. A failed booking must not produce a confirmation. Check the saved booking in the system and distinguish a calendar invitation from actual attendance.
A handoff needs a recipient
Test an absent owner. The enquiry needs an agreed substitute or a visible unresolved task. A friendly answer alone does not establish that someone follows up. State only a response time the business can actually meet.
Record the observed outcome
Record test ID, approved source/version, expected answer, actual answer, pass/fail, correction, owner and retest date. Use fictional names and appointments. A test plan is not proof that it passed; activation needs the agreed review.
Choose the next useful action
Compare the current scope before requesting setup. An educational guide does not activate a product or accept a paid engagement.